• 26 Aug 2016

    Samanage Receives High "Satisfied" Ratings on Gartner's Peer Insights for IT Service and Support Management Tools

    Samanage Service Management Solution Receives Over 100 Customer Reviews, Achieves Top RatingCary, NC (PRWEB) August 26, 2016

    Samanage, an Enterprise Service Management company, received a high "satisfied" rating on Gartner Peer Insights for IT Service and Support Management tools, surpassing legacy industry leaders including ServiceNow and BMC Software. Samanage received over 100 reviews from customers using the IT service desk software solution with an average rating of 4.6 out of 5 as of August 25, 2016.

    Gartner Peer Insights offers detailed perspectives for every phase of the IT lifecycle - from evaluation and implementation to service and support. The review site complements the in-depth, unbiased insights provided by Gartner research with firsthand experiences from IT professionals who have chosen and implemented a wide range of solutions.

    Samanage customers from different countries, industries, and sizes shared their Samanage experience on Gartner Peer Insights, touting not only the effectiveness and efficiency that the product brings to their service organization, but the service they received from the Samanage team:

    "Samamage combines all the needs together in one easy to use SaaS tool and is supported by a company that actively listens to recommendations and requests, and acts on them." - Company in Manufacturing Industry (reviewed Aug 10, 2016)

    "Wow. From day one with Samanage, our expectations have been exceeded. Every step of the process has been simply fantastic." - Company in Services Industry (reviewed Aug 5, 2016)

    "Samanage has proven to be a true partner and not just a vendor. They were incredibly engaged throughout the sales and implementation cycle, working through various options and configurations with us to establish the best matching, the most cost effective configuration for our needs." - Company in Services Industry (reviewed Aug 4, 2016)

    "Review sites such as Gartner Peer Insights are quickly becoming the new way for enterprise software buyers to discover, evaluate, and benchmark enterprise software solutions," said Doron Gordon, Founder and CEO of Samanage. "Receiving a ‘high' satisfied rating on Gartner's Peer Insights, we feel is incredible exposure for our product, but it means even more to us that we were able to maintain an average score of 4.6 out of 5 --– which we believe is evidence that our customers have enjoyed a unique and exceptional service experience, and are also willing to take action to share details on it."

    We feel this new rating adds to Samanage's high performance ratings on service and support review sites, including Capterra, Software Advice, GetApp, and G2Crowd.

    Gartner Peer Insights Disclaimer
    Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

  • 18 Aug 2016

    CellSavers Raises $15 Million in Series A Funding From Sequoia Capital and Carmel Ventures

     End-to-end technology platform specializing in anytime, anywhere mobile device repair will use funding to continue explosive growth and top-rated service

    SAN FRANCISCO / August 18, 2016 / Business Wire –

    CellSavers, the on-demand mobile repair platform, today announced it has raised $15 million in Series A funding, led by Carmel Ventures, with participation of seed investor Sequoia Capital.

    The Series A capital will be used by CellSavers to further accelerate the growth of its end-to-end technology platform, which uses proprietary algorithms to intelligently match consumers in need of smartphone and other mobile device repairs with qualified and skilled rapid-response technicians, referred to as Savers, in their local area.

    The funding will also enable the continued expansion of a service that has scaled impressively since its launch in mid-2015, growing by 35% month-over-month. This fundraising round reflects investor confidence in the operational excellence of the company, which delivers profitable unit economics on every repair. CellSavers’ 5-star service is already available nationwide in major metropolitan areas including New York, Los Angeles, San Francisco, Houston and Chicago.

    CellSavers provides an outstanding customer experience by ensuring that repairs are as quick and convenient as possible, minimizing the time consumers are without a working device. Qualified and vetted local Savers aim to reach customers within 60 minutes, regardless of their location, carrying out precise guaranteed repairs.

    “Eyal Ronen and Itai Hirsch are impressive, disciplined, creative founders who have demonstrated that a strong company vision, coupled with strict operational discipline can yield tangible results. They’ve built a solid business based on a real-world need and created a strong foundation for a great national consumer brand” said Carmel Ventures Partner Daniel Cohen, who is to join CellSavers' board of directors.

    Eyal Ronen, CEO & Co-Founder of CellSavers, said, “It was incredibly important to us that we work with partners like Daniel Cohen who understand how to build and scale on-demand businesses. This investment is a big step towards a world where you can get any technical service for any smart device you own, right at your door and within 60 minutes.”

    Gili Raanan, General Partner at Sequoia Capital, said: “We are thrilled to be business partners with Eyal, Itai and the whole Cellsavers team. We continue to be extremely impressed with the rapid, healthy and sustained growth of CellSavers and with the positive unit economics the company has already achieved in few major markets."

    About CellSavers
    At CellSavers, we know what a headache getting a broken smartphone fixed can be. We take the pain out of repairs by making them as quick and convenient as possible, so people can get on with living their lives. Our end-to-end technology platform uses proprietary algorithms to match customers with a local, qualified and vetted technician—a Saver—who will aim to reach them within 60 minutes and repair their device to the highest-possible standard, anytime, anywhere. All our Savers are extensively vetted, certified and monitored, and every repair comes with a warranty and guaranteed safety for phone data. CellSavers is headquartered in San Francisco, California. Our service is available in cities across the nation and expanding fast.

    Follow CellSavers at:
    ● cellsavers.com
    ● twitter.com/mycellsavers
    ● facebook.com/cellsavers.cc/

  • 02 Aug 2016

    Rio 2016: LiveU Set to Power 15,000+ Live-Video Sessions at Summer Games

    LiveU is providing over 80 international broadcasters with equipment to cover the Summer Olympics in Rio. The company is expecting approximately 15,000+ live video sessions to take place during the Olympics using its technology. LiveU is a live streaming solution for global news and sports broadcasters and online content creators, as the technology provides a high-quality stream, functions in challenging environments, and offers a wide array of bandwidth options across multiple venues presented by the 2016 Rio de Janeiro Olympics.

    “LiveU continues to transform the way live video is transmitted and broadcasted for large-scale events of any kind, but sports coverage is in our DNA,” says LiveU COO, Avi Cohen. “Our first key deployment was at the 2008 Beijing Olympics and since then the use of our solutions has surged at major sporting events including the FIFA World Cup and the NFL Super Bowl. Our product line constantly evolves to meet the needs of our broadcast and online customers looking to capture high-quality action-packed sports and behind-the-scenes live coverage.”

    LiveU’s entire portfolio of uplink solutions will be deployed to cover the Olympics, including LiveU backpack and camera-mount IP-bonding devices like the LU500, lightweight LU200, and LiveU Solo live streaming bonding solution; LU-Smart mobile application and the signal boosting Xtender external antenna; and LiveU cloud-based MultiPoint distribution service will enable customers to simultaneously share live feeds with up to 100 concurrent destinations worldwide.

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    Carmel Ventures is a venture capital firm, empowering early stage start-ups to become category leaders 

    Founded in 2000, Carmel Ventures is managing over $800M across four funds. As Israel’s top tier VC firm, we invest in Israeli or Israeli related early stage companies and build global category leaders. Carmel invests across a number of key market segments including: software, new enterprise infrastructure, big data, digital media, consumer applications and semiconductors.

    Our team approaches the investment as a proactive, hands-on endeavor. Carmel Ventures typically leads or co-leads investments and take an active role on the Board of Directors while keeping a low ratio of companies per partner. With strong M&A and IPO experience, the Carmel team has backed a disproportional share of Israel’s category leaders that generate hundreds of millions of dollars in annual revenues, including: Outbrain, ironSource, Payoneer, and more.

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