• 13 May 2015

    Clarizen Named A 2015 Most Innovative Company in Customer Success at Gainsight Pulse Conference
    SAN MATEO, Calif. – May 13, 2015 –  Clarizen, the leader in enterprise work collaboration software, today announced that it has been recognized as a 2015 Most Innovative Company in Customer Success in the Pure Play SaaS category by Gainsight. This award recognizes companies whose customer success approaches have differentiated their brands in the marketplace. The award was presented onstage at Pulse Conference 2015, the industry's largest gathering of customer success professionals.
    “Clarizen has made a significant investment in delivering a white glove experience for our customers,” said Chris Bates, Clarizen's global vice president of customer success, who accepted the award. “It’s an honor to have our commitment to customer success recognized by our customer and partner, Gainsight.”
    Fellow award recipients include Box, Workday, OpenDNS, and BrightEdge.
    Clarizen’s award-winning platform is on display at the conference, including its latest integration with Gainsight’s customer success technology (which will be available soon for customers). Together, the solutions will give companies a 360° view of the customer engagement lifecycle.  Leveraging Clarizen’s existing robust Salesforce integration, the Clarizen-Gainsight integration provides visibility to all roles involved with managing a customer. Clarizen provides enterprise project planning, service delivery, resource management and work collaboration, in supporting the needs of the customer while Gainsight tracks customer metrics, such as health and usage analytics. The combination provides full transparency through the customer lifecycle, meeting the needs of sales executives, project managers and service professionals. 
    Key benefits of the integration:

    Review real-time project status at every stage of the customer’s projects from Clarizen within Gainsight

    Build Gainsight scorecards that map to different customer lifecycle stages (e.g., onboarding customers, live customers)

    Automate processes and calls-to-action (CTAs) triggered by accurate, up-to-date project information

    Collaborate within and across teams by syncing communication directly to Clarizen

    Share complete visibility into Gainsight’s data on a given customer’s health across all project stakeholders working with that customer in Clarizen, including full scorecard metrics and any other data required with configurable mapping rules.

    For more information about creating a 360° view of the customer engagement lifecycle and the Clarizen-Gainsight integration, click here. The Clarizen-Gainsight integration will be made available to customers this summer.
    About Clarizen
    Clarizen is a leading enterprise-class work collaboration platform that helps companies get work done faster. The company’s project management and work collaboration solutions uniquely harness the power of the cloud to get work done efficiently, effectively and with better results. Fast to deploy and easy to use, Clarizen is shaping the future of work and redefining enterprise collaboration by connecting social context with tasks and projects to drive increased productivity and profitability. Empowering teams by connecting conversations, tasks and projects in a single solution, Clarizen fuels the high-performance teams of thousands of organizations across 69 countries, including dozens of the Fortune 500. Founded in 2006, Clarizen is privately held with locations all around the world including San Mateo, CA, Tel Aviv, IL and London, UK. For more information, visit www.clarizen.com.
  • 11 May 2015

    RR Media Reports First Quarter Results; ESS acquisition closed
  • 11 May 2015

    Telit deviceWISE Application Enablement Platform selected for Tele2 IoT Service

    Telit Cloud-based IoT service lets Tele2 customers capitalize on IoT with turnkey ‘things-to-apps’ integration

    London, May 11, 2015 – Telit Wireless Solutions, a global enabler of the Internet of the Things (IoT), today announced that the Telit deviceWISE Application Enablement Platform has been selected as a core element of the new Tele2 IoT portal.  The Telit Cloud-based IoT service lets Tele2 customers connect ‘things to apps’ by seamlessly integrating data from remote assets with their enterprise systems and web-based and mobile apps.  
    deviceWISE features turnkey functions for data acquisition, data communications and data consumption, allowing companies to innovate on top of their core competencies and business strengths.  The do-it-yourself subscription service makes it easy for enterprises, large and small, to capitalize on opportunities enabled by the Internet of Things – reducing cost, time-to-market, complexity and risk versus trying to engineer a fragmented solution in house.

    “We’re pleased that Tele2, one of the world’s most innovative telecom operators, and a real challenger in the M2M/IoT industry, has selected the Telit deviceWISE platform to power their new IoT solutions,” said Fred Yentz, President and CEO of ILS Technology, a Telit company.  “Our deviceWISE Application Enablement Platform gives Tele2 customers and instant ‘onramp’ to the Internet of Things for monitoring and control, industrial automation, asset tracking, field service operations and predictive maintenance across virtually all industries and market segments.”

    The new Tele2 IoT Portal, announced this morning, provides customers self-service access to incident reporting, contact management, planned/unplanned maintenance messages and service reporting.  From the Tele2 IoT Portal customers have direct full access to all the features and capabilities of the Telit deviceWISE service. 

     “We are excited about the prospect of being able to further help our customers and partners to simplify the entry into M2M/IoT. The Telit deviceWISE platform enables our customers and partners to reduce the time to market and the investment required to connect their assets. This is a further proof of our strong partnership that extends now not only to devices and connectivity but also includes the management and control of the information.” Said Rami Avidan Commercial Director Tele2 M2M.

    Fred Yentz, President and CEO of ILS Technology, will present “Things to Apps - The Internet of Things Made Plug and Play” atM2M Talks, a high-profile IoT industry event by Tele2, held on May 12th in Stockholm, Sweden.

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