Cookie Policy

We use in our site www.viola-group.com and any other website that we operate (each, together with its sub-domains, content and services, a “Site”) cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term “cookies” in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.

If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may seriously cripple the user experience and other features on the Site, to the point of rendering them useless.

In this Cookies Policy, we use the term Viola (and “we”, “us” and “our”) to refer to Viola group. Our Privacy Policy is available at https://www.viola-group.com/privacy-policy.

What is a cookie?
Cookies are text files containing small pieces of code, which we download onto your computer or device when you visit our Site. Therefore, when we refer to “you” in this section, we mean your computer. We can recognize these cookies on subsequent visits, and they allow us to remember you. Third-party cookies can also be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to provide information about site usage to the owners of the site which allows them to enhance the user experience through improved website functionality and content relevance.

There are two broad categories of cookies:

• First party cookies, served directly by us to your computer or mobile device.
• Third party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance / analytics, and social media purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

Web beacons:
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site. If you don’t want your cookie information to be associated with your visits to our Site, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.

Targeted advertising:
Third parties may drop cookies on your computer or mobile device to serve advertising through our Site. These companies may use information about your visits to this Site and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.

Why do we use cookies?
We use cookies to:
• track traffic flow and patterns of travel in connection with our Site;
• understand the total number of visitors to our Sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
• monitor the performance of our Site and to continually improve it; and
• customize and enhance your online experience.

What types of cookies do we use?

The types of cookies used by us in connection with the Site can be considered ‘essential website cookies’, ‘functionality cookies’, ‘analytics and performance cookies’, ‘marketing’, ‘unclassified’, and ‘other technologies’.

In our Site, we use the following types of cookies (the full list of cookies Viola uses including their description and expiry can be found at the bottom of the page):

1. Performance / Analytics / Statistics Cookies

We use performance/analytics cookies to analyze how the Site is accessed, used, or is performing and reporting information anonymously. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
• Better understand our website visitors so that we can improve how we present our content;
• Test different design ideas for particular pages, such as our homepage;
• Collect information about Site visitors such as where they are located and what browsers they are using;
• Determine the number of unique users of the Site;
• Improve the Site by measuring any errors that occur; and
• Conduct research and diagnostics to improve product offerings.

We use Google Analytics to gather general information about how people use our Site for the purposes of website optimization and analytics. Among other things, Google Analytics uses cookies to collect information about the number of visits to the website, the webpage that referred visitors to the website, language, device, browser and operating system, the pages visitors view within the website and other similar details that help us to better understand how we can improve our website functionality and content on an ongoing basis. We do not share this information with third parties. When used this way the Google Analytics cookie is a persistent cookie and will remain on your device until the cookie expires or you delete it. To find out more about Google Analytics’ privacy policies, please visit http://www.google.com/policies/privacy/partners/.

2. Marketing Cookies
We use marketing cookies to deliver many types of targeted digital marketing. We do so in order to provide you with a better user experience and to maintain, operate and continually improve the Site, as well as to offer our targeted users similar content in the future. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to:
• Observe the site performance and generate retargeting (Site retargeting, search retargeting, etc).
• Maintain and improve the Site and our products

Social media/sharing:
We use third party plug-ins on our Site that allow you share content on social networks. Some of these associated cookies are also used for the embedded video players which can be found on our Site.

When you browse our Site, none of your personal data will initially be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins or one of the videos will your information be transmitted: by activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them.

• Social media plug-ins used on our Site include Share buttons by AddThis and SumoMe. These plugins collect information about your visit to the Site and your use of the social platform services (for example, buttons or likes) on the Site. We do not share information with these social platforms, however please keep in mind the social networks collect the data of your site visit and interaction with the social widget directly.

We do not have influence on the collected data and data processing operations conducted by these social media providers and are not aware of the full extent of data collection, the purposes or the retention periods. Information on the purpose and scope of data collection and its processing by social media platforms can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection. Please refer to the websites of these social media platforms for their data protection policies.

Email Marketing:
We, or our third-party mail service provider (MailChimp), may include web beacons in our newsletters in order to determine whether they have been opened and links contained within them have been clicked. If you want to be sure that none of your email activity is tracked, then you should opt out of our newsletter using the unsubscribe link, usually located in the footer.

Targeting or Advertising:
We do not advertise in our Site, but we do use a Facebook pixel, which allows us to target our Facebook promotions more effectively to Facebook users who have visited our Site.

How to control or delete cookies:
You have the right to choose whether or not to accept cookies, however please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.

Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.

Need More Information?
If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

All About Cookies
Learn what influences the ads you see on Facebook and take control of your ads experience

Cookies that have been set in the past:
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

Contact us:
If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at info@viola-group.com.

Last updated: December 2019

List of Cookies
From Viola’s Site:

loc  – This cookie is set by Addthis. This is a geolocation cookie to understand where the users sharing the information are located. 1 year Advertisement
uvc – The cookie is set by addthis.com to determine the usage of Addthis.com service. 1 year Analytics
__atuvs This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated. 30 minutes Functional
__atuvc This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated. 1 year Functional
_fbp This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. 2 months Advertisement
_gat This cookie is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. 1 minute Performance
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
fr The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. 2 months Advertisement
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors. 2 years Analytics

From Viola’s Careers domain: https://careers.viola-group.com
_fbp This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. 2 months Advertisement
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors. 2 years Analytics
fr The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. 2 months Advertisement
_dc_gtm_UA-56822770-1 Google Tag Manager is a tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app. Once the small segment of Tag Manager code has been added to your project, you can safely and easily deploy analytics and measurement tag configurations from a web-based user interface.
1 minute undefined
_gat_UA-125652128-1 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 minute Performance

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