We do not host any of the services ourselves – all hosting is done by third party service providers that we engage with, located in various countries. This means that the data you provide us with or that we collect from you (including any Personal Information( is hosted by such third-party service providers on servers that they own or control in different countries and as such your Personal Information may be transferred to different countries.
“Personal Information”. Means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, telephone number, tax information, bank account details or other contact and/or financial information.
What Personal Information We Collect
(i) We collect Personal Information from/or about Site users concerning use of the Site when you visit our Site and/or view our social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) and/or view more information about Viola’s funds:
i. Viola Ventures: https://www.viola-group.com/fund/violaventures/
ii. Viola Growth: https://www.viola-group.com/fund/violagrowth/
iii. Viola Credit: https://www.viola-group.com/fund/violacredit/
iv. Viola Fintech: https://www.viola-group.com/fund/violafintech/
v. Viola Partners: https://www.viola-group.com/fund/violapartners/
a. We collect cookies, analytic tools and log files: for the purpose of analytics, analysis, to provide you with information that is customized for you and to improve our Site. For more information please read our cookies policy.
Cookies and Other Tracking Technologies. Our Site may utilize “cookies”, anonymous identifiers and other tracking technologies in order for us to present you with information that is customized for you. A “cookie” is a small piece of code that may be used to collect information about activity on the Site. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
b. When you apply for a job position at a portfolio company:
c. When you subscribe to our newsletter:
Viola may ask you to subscribe to our Newsletter. We collect your name and email address for the purpose of sending you Viola’s communications/Newsletter.
d. When you subscribe to our blog:
We collect your name and email address for the purpose of sending you Viola’s updates to the blog.
e. When you contact us (e.g. for more information about Viola):
By submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information such as your name and email address, company name and any other data you decide to provide us with for the purpose of receiving an answer to your question/s or any other communication you may have with Viola.
(ii) When you are an existing or potential portfolio company, an existing or potential investor, and other third party and provide us with Personal Information.
If you are one of our existing or potential portfolio companies, you may send us basic contact information (including, names, surnames, job titles and benefits, email addresses and phone numbers) as well as documents and presentations related to the topic you would like to discuss with us, as well as other information which includes Personal Information. We will process such Personal Information for the purpose of maintaining our communication and business relations with you, to provide our services to you, to enter and/or perform any contractual rights and obligations under any agreement with you/our organizational and operational documents.
If you are an existing or potential investor, we collect certain information such as your name, company name, email address, personal profile, home or other physical address, telephone number, tax status/forms, bank account details or other contact and/or financial information for the purpose of your admission to any of the funds of Viola, maintaining our communication and business relations with you, providing our services to you, entering and/or performing any contractual rights and obligations under any agreement with you/our organizational and operational documents or any other transaction that you are doing with Viola. We may ask you to complete questionnaires and/or other kinds of forms and any other information that you decide to provide us.
(iii) When you attend a marketing event and provide Personal Information
We will collect your full name, email address, company name, phone number, job position and any other data you decide to provide us with for the purpose of establishing a business connection and providing you with more information about Viola and its portfolio companies. We will use your Personal Information to send you marketing communications that we believe may be of interest to you and contact you in connection with certain programs or offerings that you may have registered for.
(iv) When you exchange business cards with us
We will collect your full name, email address company name, phone number, job position and any other data you decide to provide us for the purpose of establishing a business connection and providing you with more information about Viola and its portfolio companies. We will use your Personal Information to send you marketing communications that we believe may be of interest to you and contact you in connection with certain programs or offerings that you may have registered for.
How We Use Personal Information – Purposes
In addition to the Personal Information and purposes described in each section above, we collect Personal Information and any other data you decide to provide us with for the purposes of:
– Compliance with any applicable law, regulation, legal process or governmental request including anti-money laundering and fraud prevention and compliance with applicable tax and regulatory reporting obligations;
– Compliance with our operational and organizational documents;
– Performing our day-to-day operational and business purposes including internal data analysis, risk management, training, record keeping, obtaining legal advice and internal compliance and policies;
– Providing you with information about Viola or any related services that might be of interest;
– Communicating with you including responding to any queries, complaints or questions submitted to us;
– To enable users to use the Site and its features, improve the quality of experience when you interact with our Site and identify you as a user on our Site;
– As may otherwise be required or permitted by applicable law.
Information We Disclose
We generally do not disclose your Personal Information, we may however:
Share your Personal Information with our third-party service providers to comply with applicable law, regulation, legal process or governmental request, to comly with Viola’s agreements with its service providers in connection with such legal requirements, and to complete our business transactions. Such information may be transferred to other countries, according with applicable law.
Disclose your Personal Information or any information you submitted through the Site or other communication channels if we have a good faith belief that the disclosure of such information is helpful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process or governmental request; (2) enforce our Terms, including investigations of potential violations thereof; (3) detect, prevent, or otherwise address fraud or security issues; or (4) protect against harm to the rights, property or safety of Viola, our users, yourself or the public.
Transfer or assign your Personal Information in connection with any changes made to the structure of Viola or any of its funds, including by any merger, acquisition, reorganization, liquidation, dissolution, consolidation or any other corporate change.
We may use information which does not enable identification of an individual user, such as aggregated information about the use of our Site or disclose it to third party service providers in order to improve our Site and enhance your experience with the Site. We may also disclose such information (with or without compensation) to third parties, including advertisers and partners.
Opting Out/deletion of Personal Information. You may choose not to receive future promotional, advertising, or other Site-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails that are necessary to facilitate your use of the Site. We will deal with all deletion requests in accordance with applicable law. We reserve the right to delete any information provided to Viola at our entire discretion.
Choice. At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit parts of the Site, but you may be unable to access certain options, programs, offers, and services in connection with our interaction with you.
Access/Accuracy. To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to email@example.com. Your email should include adequate details of your request.
Children’s Privacy. The Site is not structured to attract children under the age of 18 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years. If we learn that we have collected Personal Information from a child under 18 years, we will generally delete that information as quickly as possible. If you believe that we might have any such information, please contact us at firstname.lastname@example.org.
Security. The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use reasonable acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security, you can contact us at email@example.com.
Last updated: December 2019