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'Customer Success'
September 03, 2020
Viola Editorial
Shifting from “at risk” to driving incredible momentum
COVID-19 has been called “The great accelerator,” and for a good reason - in some industries, market shifts that were expected...
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June 18, 2020
Viola Editorial
New CS Operational Model: 8 Steps to Kill the Churn
This is the Customer Success edition of our New Operational Model series – a practical department-by-department guide for startu...
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May 20, 2020
Ronen Nir
The New Operational Model Post COVID-19: A Practical Guide for Israeli Startups
As the dust settles on crisis management, we have more energy to devote to thinking about what society, technology, and life will ...
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